Privacy Policy.
This Privacy Policy explains how AromaLight collects, uses and protects personal information when you visit our website or contact us regarding our products and services.
Your information matters.
AromaLight Lighting (“AromaLight”, “we”, “us” or “our”) respects the privacy of visitors, buyers, business partners and other users of aromalightco.com.
This policy describes the personal information we may collect when you browse our website, submit an inquiry, request a quotation, communicate with us, or otherwise interact with AromaLight.
Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
Name, business email address, telephone or WhatsApp number and other contact details you choose to provide.
Company name, country or market, business type and other information relevant to a commercial inquiry.
Product requirements, specifications, quantities, drawings, reference images, OEM / ODM requirements and messages sent through our inquiry forms or other communication channels.
IP address, browser type, device information, operating system, referring pages and basic website usage information that may be generated when you access our website.
How We Use Information
We may use personal information for legitimate business purposes including:
- Responding to product inquiries and quotation requests.
- Reviewing product specifications, drawings and OEM / ODM requirements.
- Communicating with potential and existing customers or business partners.
- Preparing quotations and supporting commercial discussions.
- Operating, maintaining and securing our website.
- Understanding website performance and improving our content and user experience.
- Preventing fraud, abuse or other security incidents.
- Complying with applicable legal and regulatory obligations.
Legal Bases for Processing
Where laws such as the GDPR require a legal basis for processing personal information, our legal basis may depend on the circumstances and may include:
- Taking steps at your request before entering into a business relationship or contract.
- Performing contractual obligations.
- Our legitimate interests in operating and developing our business, responding to B2B inquiries and protecting our website.
- Your consent where consent is required.
- Compliance with applicable legal obligations.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate website functions, remember preferences, understand website usage and measure the effectiveness of our content or marketing.
Cookies may include essential cookies required for website operation and, where enabled, analytics or advertising technologies.
Where required by applicable law, non-essential technologies should be used subject to the appropriate consent or privacy choices. You may also control certain cookies through your browser settings.
How Information May Be Shared
We do not disclose personal information except where reasonably necessary for our business, website operations or legal obligations.
Information may be processed or disclosed to:
- Website hosting and technical service providers.
- Email, communication and form-processing providers.
- Analytics, security or website performance providers where such services are enabled.
- Professional advisers where reasonably necessary.
- Government, regulatory or law-enforcement authorities where disclosure is legally required.
- A successor or relevant party in connection with a merger, restructuring, acquisition or transfer of business assets.
International Data Transfers
AromaLight serves customers and business partners in multiple countries. Personal information may therefore be processed in a country different from the country in which you are located.
Where required by applicable law, reasonable safeguards will be used for international transfers of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, protecting legitimate business interests and satisfying applicable legal obligations.
The appropriate retention period may vary depending on the nature of the information and the relationship involved.
Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Object to or request restriction of certain processing.
- Withdraw consent where processing is based on consent.
- Request data portability where applicable.
- Exercise applicable rights regarding the sale or sharing of personal information and certain forms of targeted or cross-context behavioral advertising.
- Lodge a complaint with an appropriate privacy or data protection authority.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Information Security
We use reasonable administrative, organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
No website, transmission method or electronic storage system can guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and AromaLight is not responsible for the privacy practices of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services or applicable requirements.
When this policy is updated, the effective date displayed at the top of this page will be revised.
Privacy Requests
To ask a question about this Privacy Policy or submit a privacy-related request, contact AromaLight using the details below.